Email preferences

Your email preferences can be updated at anytime in your account’s Email Preferences or with these instructions.

  1. Click your profile image in the upper right-hand corner of your account. 
  2. Select Account Settings in the drop-down menu.
  3. Click Preferences on the left.
  4. Manage your email preferences by updating the type of emails you want to receive.

  5. Click Save Changes.

Emails from CHIMP are sent to the primary email address connected to your CHIMP Account. Learn how to change your primary email address.

Unsubscribing from Giving Group emails

To stop receiving Giving Group emails (emails with the subject line: Someone is talking to you on CHIMP), you will need to leave that specific Giving Group.

  1. Log in to your CHIMP Account.
  2. Click your profile image in the upper right-hand corner of your account. 
  3. Select Giving Tools in the drop-down menu. 
  4. Click Giving Groups
  5. Click Leave Group next to the Giving Group you'd like to leave. 


We never sell your personal or contact information, nor do we sell our client lists to third parties. All other information provided to (or retained by) CHIMP — such as user names and addresses, email addresses, donation history, allocation history, etc. — are stored in a secure database in our system.

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