Downloading Transaction Reports

To download a transaction data report:

  1. Sign in to your CHIMP Account and click on the drop down menu to the right of you profile in the top right corner of your screen.
  2. Select your Campaign from under the "Manage Campaigns" heading.
  3. Click on the "Manage Campaign" button.
  4. Select the "Analytics" tab, then click on the "Request Transaction Data" button.

An email will be sent to your email address which will include a link to download the .csv file with your transaction data.

If your transaction data is not downloading correctly, please follow these steps:

  1. Hold down the "Option" (or "Alt") key and click the blue "Download Report" hyperlinked text. The .csv file will automatically download to your computer. 

Outlook or Apple Mail Users

  1. Click on the link in the email that was sent in response to your data request. 
  2. This may cause a new window to open in your web browser with a transaction data in coma separated value (CSV) text format that may be hard to read. If this occurs, click "File/Save Page As."
    If it opens in a CSV format, close the window and right click on the saved file. 
  3. Locate the saved file and click to open it. 
  4. If it opens in an unusable format, close the window and right click on the saved file. 
  5. Select "Open with..." and choose your usual spreadsheet viewer.

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