Resetting your password

For your security, passwords on CHIMP must be at least 8 characters and contain at least 3 of the following:

• A lower case letter (a to z)
• An upper case letter (A to Z)
• A number (0 to 9)
• A special character (for example, !@%$#^&~`*())

I forgot my password

If you’ve forgotten your password, you can reset it by visiting https://chimp.net/login.

1. Click the Don't remember your password? link. 

   

2. Enter your email address connected to your account.
3. A link to reset your password will be emailed to your primary email address immediately.

I want to change my password

You can change your password in Account Settings in your CHIMP Account. 

1. Click your profile image in the upper right-hand corner of your account. 
2. Select Account Settings in the drop-down menu.
3. Click Change Password. 
4. Check your email for a message from CHIMP with instructions for changing your password.