Claiming your CHIMP Charity Account

Getting set up on CHIMP as a charity is a quick & easy process. Follow the steps below to claim a charity with or without an access code.

With an access code:

  1. The access code can be found in the disbursement report you received from CHIMP in the mail.
  2. Go to the Claim Charity page and enter this code. Click "Submit".
  3. You will be directed to create a CHIMP Account, through which you will be granted administrative privileges to your Charity Account. If you already have a CHIMP Account, log in using your login information.
  4. Click on "Verify Charity Information" at the bottom of the page.
  5. You’re in! You can now customize your charity profile, access donor & gift information, activate direct deposit, and invite additional administrators to manage your Charity Account with you.

Without an access code:

  1. Email us at hello@chimp.net with the name & registration number of the charity you wish to claim.
  2. We complete a manual verification process in order to grant administrative privileges to the Charity Profile. To speed up the process, please ensure that you provide us with one of the following pieces of information:
    1. An email that is listed on your charity's Canadian Revenue Agency (CRA) profile online as the Charity Email Address.
    2. A link to the charity’s official website that confirms your email’s association with the charity. This website should be displayed on CRA’s listing for your charity as the Charity Website Address.
    3. A letter signed by a current Director/Trustee that authorizes your email to access the Charity Profile. (Please note that the Director/Trustee must be named on the most recent T3010 report found on CRA’s listing for your charity.)
  3. We will send an invitation to the verified email for you to claim your charity. You will be prompted to either set up a CHIMP Account with administrative privileges for your Charity Account or log into an existing CHIMP account.
  4. You’re in! You can now customize your charity profile, access donor & gift information, activate direct deposit, and invite additional administrators to manage your Charity Account with you.

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