Gift and donor information

Gift information

Gifts appear in your CHIMP Charity Account dashboard as soon as we approve them. We aim to approve gifts within 1 to 2 business days of the gift being made, and administrators will be emailed each time a new gift is approved for your charity. 

Donor data

Available donor information is provided to you in a CSV file on the day we send money to your charity.  

  1. Click on the Charity Profile icon at the top right corner the screen.
  2. Select Account Settings from the drop-down menu.
  3. Click Transfer Reports on the left.
  4. Download the CSV Report for each disbursement period.

Note about donor information:

Donor information is provided at the discretion of the donor and only the information your donors have agreed to share with you will be in this report. If you’re using the CHIMP donation button on your website, all donor information is passed along.

Note about CSV files:

CSV files are available on the day we send money to your charity. To learn more about how and when charities receive money, click here.

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